The TowNow app and tow operator network 087 452 4853

Android and iPhone · free

The TowNow tow truck app

Set the pickup and the drop-off, confirm the registration, check the price, and follow the operator on the map while they drive to you.

The TowNow Mobile Support Unit, a green and white van with the TowNow logo

Anyone hurt or in danger? Ring 112 first. Sort the vehicle out once everyone is safe.

TowNow is a roadside assistance app. You tell it where the car is and where it needs to go, it sends the request to tow operators on the TowNow network, and once one of them takes the job you can see them on your map as they come. It is free to download for Android and iPhone.

Four screens, start to finish

  1. 01
    TowNow app map of Dublin with the search box "Where do you need a tow?"

    Say where you are

    Open TowNow and type the spot or let your phone place you on the map. Operators near you show up on it.

  2. 02
    TowNow app screen "Confirm your vehicle" with an Irish number plate field

    Confirm the vehicle

    Enter the registration so the operator knows exactly what is coming onto the truck.

  3. 03
    TowNow request screen with pickup and drop-off fields, service type and problem type

    Set the drop-off and send it

    Add where the car should go, choose emergency or scheduled, pick the problem and check the price before you confirm.

  4. 04
    TowNow trip screen showing the route on the map and the trip information panel

    Follow the truck in

    Once an operator takes the job, watch them on the map and check their profile while you wait.

What you can ask for

The request screen starts with the problem. Pick the one closest to what happened, and add photos where the app asks for them.

  • Engine
  • Crash
  • Tyres
  • Battery
  • Jump start
  • Fuel
  • Locksmith
  • Other

The details that help

Pickup and drop-off

Both places go in before you confirm, so the operator knows the whole run.

Photos of the problem

Add pictures for some problem types so the operator sees what they are coming to.

Now or later

Emergency for help straight away, or a scheduled tow for another day.

Live arrival

The operator's position updates on your map while they drive to you.

Operator profiles

See who is coming before and during the job.

Pay in the app

Pay through the app when you book.

Your past tows

Every request is kept under Recent Tows.

More than tows

Fuel help and a locksmith were added to the roadside options.

The price, before you confirm

For a car, the request screen shows the base price and the rate for each kilometre to the drop-off:

€150 base + €2 per km

Nothing is booked until you press confirm, so you can check the figure first. Vans and other vehicles may differ; the app shows the rate for the vehicle you pick.

Paying

Payment goes through the app. The current townow.ie lists Visa, Mastercard, Apple Pay and Google Pay.

Get it

Search for “TowNow: Roadside Assistance” in either store if the buttons do not open on your phone. If something does not work as it should, e-mail support@townow.ie with your phone model and what happened, or ring 087 452 4853.

Used it already? Tell other drivers how it went.