Anyone hurt or in danger? Ring 112 first. Sort the vehicle out once everyone is safe.
TowNow is a roadside assistance app. You tell it where the car is and where it needs to go, it sends the request to tow operators on the TowNow network, and once one of them takes the job you can see them on your map as they come. It is free to download for Android and iPhone.
Four screens, start to finish
- 01

Say where you are
Open TowNow and type the spot or let your phone place you on the map. Operators near you show up on it.
- 02

Confirm the vehicle
Enter the registration so the operator knows exactly what is coming onto the truck.
- 03

Set the drop-off and send it
Add where the car should go, choose emergency or scheduled, pick the problem and check the price before you confirm.
- 04

Follow the truck in
Once an operator takes the job, watch them on the map and check their profile while you wait.
What you can ask for
The request screen starts with the problem. Pick the one closest to what happened, and add photos where the app asks for them.
- Engine
- Crash
- Tyres
- Battery
- Jump start
- Fuel
- Locksmith
- Other
The details that help
Pickup and drop-off
Both places go in before you confirm, so the operator knows the whole run.
Photos of the problem
Add pictures for some problem types so the operator sees what they are coming to.
Now or later
Emergency for help straight away, or a scheduled tow for another day.
Live arrival
The operator's position updates on your map while they drive to you.
Operator profiles
See who is coming before and during the job.
Pay in the app
Pay through the app when you book.
Your past tows
Every request is kept under Recent Tows.
More than tows
Fuel help and a locksmith were added to the roadside options.
The price, before you confirm
For a car, the request screen shows the base price and the rate for each kilometre to the drop-off:
€150 base + €2 per kmNothing is booked until you press confirm, so you can check the figure first. Vans and other vehicles may differ; the app shows the rate for the vehicle you pick.
Paying
Payment goes through the app. The current townow.ie lists Visa, Mastercard, Apple Pay and Google Pay.
Get it
Search for “TowNow: Roadside Assistance” in either store if the buttons do not open on your phone. If something does not work as it should, e-mail support@townow.ie with your phone model and what happened, or ring 087 452 4853.
Used it already? Tell other drivers how it went.
